Request Tracker (RT) Introduction A brief introduction to the Cluster ticketing system for support issues.
IT Timelines and Who Does What - March 2013 BFTV Cluster If you wonder about how long it should take to get that hard drive replaced and restored, here is a list of jobs and estimated times for completion.
BFTV Information Technology Support Team BFTV Cluster The BFTV Information Technology Support Team is available to help with administrative, research and instructional computing needs. bftvtech@ucdavis.edu